The Apple Card has had a very successful launch, but some users are now starting to realize that the credit card service may be guilty of gender discrimination. The news first came to light when New York Times best-selling author David Heinemeier Hansson took to Twitter to voice his concern: “My wife and I filed joint tax returns, live in a community-property state, and have been married for a long time. Yet Apple’s black box algorithm thinks I deserve 20x the credit limit she does.” When they tried to reach out for help with customer support, the Apple staff simply said “it’s just the algorithm.”
As Hansson’s tweet gained traction, other Apple Card owners shared similar experiences, including Apple’s co-founder Steve Wozniak himself. Since the complaints, Apple has rectified the “mistake” with the Hanssons, but it may be too little too late: the New York Department of Financial Services has announced an investigation into Goldman Sachs and its Apple Card. “The department will be conducting an investigation to determine whether New York law was violated and ensure all consumers are treated equally regardless of sex,” a spokesperson said.
Stay tuned as the story develops.
For more things tech-related, YouTube may now delete your channel if it deems it no longer “commercially viable.”
The @AppleCard is such a fucking sexist program. My wife and I filed joint tax returns, live in a community-property state, and have been married for a long time. Yet Apple’s black box algorithm thinks I deserve 20x the credit limit she does. No appeals work.27.6K12:34 PM - Nov 7, 2019
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Replying to @dhhI wasn’t even pessimistic to expect this outcome, but here we are: @AppleCard just gave my wife the VIP bump to match my credit limit, but continued to be an utter fucking failure of a customer service experience. Let me explain...
She spoke to two Apple reps. Both very nice, courteous people representing an utterly broken and reprehensible system. The first person was like “I don’t know why, but I swear we’re not discriminating, IT’S JUST THE ALGORITHM”. I shit you not. “IT’S JUST THE ALGORITHM!”.4,5643:20 PM - Nov 8, 2019
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The @AppleCard is such a fucking sexist program. My wife and I filed joint tax returns, live in a community-property state, and have been married for a long time. Yet Apple’s black box algorithm thinks I deserve 20x the credit limit she does. No appeals work.
Just read this thread. My wife has a way better score than me, almost 850, has a higher salary and was given a credit limit 1/3 of mine. We had joked that maybe Apple is just sexist. Seems like it’s not a joke. Beyond f’ed up.1,7777:08 AM - Nov 9, 2019
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The @AppleCard is such a fucking sexist program. My wife and I filed joint tax returns, live in a community-property state, and have been married for a long time. Yet Apple’s black box algorithm thinks I deserve 20x the credit limit she does. No appeals work.
Same here my wife is a doctor, I haven’t worked in 5 years and my credit limit is $20,000 her is $4,800. She wanted to surprise me with the new Apple Watch and phone for both of us, price tag came out to $5,200. She had to put the rest on our AMX.51:32 PM - Nov 9, 2019
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The @AppleCard is such a fucking sexist program. My wife and I filed joint tax returns, live in a community-property state, and have been married for a long time. Yet Apple’s black box algorithm thinks I deserve 20x the credit limit she does. No appeals work.
The same thing happened to us. I got 10x the credit limit. We have no separate bank or credit card accounts or any separate assets. Hard to get to a human for a correction though. It's big tech in 2019.3,9344:51 PM - Nov 9, 2019
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